Privacy Policy - M.C.G. Permit Consultants, LLC
Effective Date: 08/01/2022
Last Updated: 08/01/2025
1. Introduction
M.C.G. Permit Consultants, LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.mcgpermits.com), use our permit expediting services, or communicate with us.
Contact Information:
Business Name: M.C.G. Permit Consultants, LLC
Address: 1050 30th Street NW, Washington, D.C. 20007
Phone: (202) 729-8272
Email: sayhello@mcgpermits.com
2. Information We Collect
Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address
Project Information: Property addresses, project details, permit requirements
Business Information: Company name, contractor license numbers, professional credentials
Financial Information: Billing address, payment method details (processed securely through third-party processors)
Communication Records: Email correspondence, phone call records, consultation notes
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address and location data
Browser type and version
Device information
Website usage patterns and analytics data
Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
Primary Business Operations
Permit Expediting Services: Preparing, submitting, and tracking permit applications with DC regulatory agencies
Client Communication: Providing project updates, consultation services, and customer support
Regulatory Compliance: Submitting required information to DCRA, DC Department of Buildings, DDOT, and other relevant agencies
Project Management: Coordinating with contractors, architects, and development managers
Business Administration
Processing payments and maintaining financial records
Improving our services and website functionality
Marketing communications (with your consent)
Legal compliance and record-keeping requirements
4. Information Sharing and Disclosure
Regulatory Agencies
We share your information with Washington D.C. regulatory agencies as necessary for permit processing, including:
DC Department of Buildings
DC Department of Transportation (DDOT)
Department of Consumer and Regulatory Affairs (DCRA)
WASA, DDOE, BLRA, and other relevant agencies
Third-Party Service Providers
We may share information with trusted service providers who assist in our business operations:
Payment processors
Cloud storage providers (Google Drive, Onehub)
Communication platforms (Slack, Google Calendar)
Website hosting and analytics services
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or to protect our legal rights and safety.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure data transmission protocols
Access controls and authentication procedures
Regular security assessments
Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide our permit expediting services
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Maintain business records as required by law
Project-related information is typically retained for 7 years after permit completion, in accordance with industry standards and regulatory requirements.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request copies of your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your information to another service provider
Objection: Object to certain uses of your personal information
Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at sayhello@mcgpermits.com or (202) 729-8272.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences and settings
Analyze website traffic and usage patterns
Improve user experience
Provide relevant content and advertisements
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Including notices in our regular communications
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
M.C.G. Permit Consultants, LLC
1050 30th Street NW
Washington, D.C. 20007
Phone: (202) 729-8272
Email: sayhello@mcgpermits.com